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10 Fabric OS Troubleshooting and Diagnostics Guide
53-1003141-01
Building a case for your switch support provider
1
Gathering additional information
The following features that require you to gather additional information. The additional information
is necessary in order for your switch support provider to effectively and efficiently troubleshoot your
issue. Refer to the chapter or document specified for the commands used for the data you must
capture:
•
Configurations, refer to Chapter 3, “Connectivity”.
•
Firmware download, refer to Chapter 5, “Firmware Download Errors”.
•
Trunking, refer to Chapter 8, “ISL Trunking”.
•
Zoning, refer to Chapter 9, “Zoning”.
•
FCIP tunnels, refer to the Fibre Channel over IP Administrator’s Guide.
•
FICON, refer to the FICON Administrator’s Guide.
- Fabric OS 1
- Document History 3
- Contents 5
- Chapter 3 Connectivity 6
- Chapter 4 Configuration 6
- Chapter 6 Security 7
- Chapter 7 Virtual Fabrics 7
- Chapter 8 ISL Trunking 7
- Chapter 9 Zoning 8
- 53-1003141-01 10
- About This Document 11
- What’s new in this document 13
- Document conventions 13
- Command examples 14
- Notes, cautions, and warnings 14
- Key terms 14
- Additional information 15
- Getting technical help 15
- Document feedback 16
- Introduction 17
- Most common problem areas 18
- Questions for common symptoms 18
- Common symptoms 19
- Common symptoms (Continued) 20
- Using the supportSave command 21
- Capturing command output 23
- Basic information 23
- Detailed problem information 24
- General Troubleshooting 27
- Frame Viewer 28
- Switch message logs 28
- Switch boot 30
- Restrictions 31
- FC-FC routing connectivity 32
- Superping 34
- FIGURE 1 35
- ATTENTION 37
- Performance issues 38
- Connectivity 39
- FIGURE 2 40
- Link issues 41
- Connection problems 41
- Checking the Name Server 43
- Link failures 44
- Example of an online L_Port 45
- Marginal links 46
- Loopback mode Description 47
- Device login issues 49
- Media-related issues 51
- Test Function 52
- Segmented fabrics 53
- Port mirroring 56
- Supported platforms 57
- Maximum mirror connections 58
- 2. Enter the portMirror 60
- Configuration 61
- Example of a successful ping 62
- Example of a failed ping 62
- Brocade configuration form 64
- TABLE 10 65
- Firmware Download Errors 67
- Firmware download issues 68
- Example of error message 69
- USB error handling 72
- Blade types 75
- Firmware versions 75
- Platform 76
- Security 77
- Device authentication 78
- TABLE 13 79
- Virtual Fabrics 81
- Fabric identification issues 82
- Logical Fabric issues 82
- Base switch issues 83
- Logical switch issues 84
- ISL Trunking 87
- Buffer credit issues 88
- In this chapter 89
- Overview of corrective action 89
- Zone conflicts 91
- Resolving zoning conflicts 92
- [cfg1 = z1; z2] 94
- [cfg1 = z2; z1] 94
- Checking for zoning problems 95
- Default Zone Access Mode 96
- Diagnostic Features 97
- Power-on self-test 98
- Switch status 100
- Displaying switch information 101
- TABLE 16 102
- TABLE 17 102
- TABLE 15 102
- TABLE 18 103
- Debugging spinFab errors 104
- Clearing the error counters 105
- Port information 106
- Equipment status 109
- System message log 111
- Port log 112
- Viewing the port log 113
- Syslogd configuration 114
- Configuring the host 115
- Configuring the switch 115
- Setting the facility level 116
- Specifying a remote server 117
- Switch Type and Blade ID 119
- TABLE 22 120
- TABLE 23 121
- Hexadecimal Conversion 123
- TABLE 24 124
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